Watermelon - Maintenance Chatbot – Maintenance details

All systems operational

Maintenance Chatbot

Completed
Scheduled for 10, Aug, 2022 at 18 30 – 20 51

Affects

Chatbot engine
Updates
  • Completed
    10, Aug, 2022 at 20 51
    Completed
    10, Aug, 2022 at 20 51

    The scheduled maintenance is completed.

  • In progress
    10, Aug, 2022 at 18 30
    In progress
    10, Aug, 2022 at 18 30

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    10, Aug, 2022 at 17 30
    Planned
    10, Aug, 2022 at 17 30

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    09, Aug, 2022 at 7 53
    Planned
    09, Aug, 2022 at 7 53

    Dear All, We have planned an updated security maintenance for our chatbot, which will take place on Wednesday, 10th of August from 20:30 to approximately 01:00. Therefore the chatbot will not be accessible for all our channels including the Watermelon platform. Your data will not be affected and there are no actions required from your side. The live chat function will still be available for our users to use. Once the updates have been completed, we will inform you as soon as possible. If you have any questions, please feel free to contact the Watermelon team.