We're pleased to announce that our planned maintenance has been successfully completed ahead of schedule, with no downtime experienced. Thank you for your patience.
In progress
13, Feb, 2024 at 19 00
In progress
13, Feb, 2024 at 19 00
Maintenance is now in progress
Planned
13, Feb, 2024 at 19 00
Planned
13, Feb, 2024 at 19 00
An update is scheduled for the Pulse chatbots' database on Tuesday, February 13th, from 8:00 PM to around 9:30 PM. During this period, the Pulse chatbot services across all channels, including the Watermelon platform, will be temporarily unavailable. Please rest assured that your data will remain unaffected, and no action is required on your part. The live chat feature and pulse chatbot will continue to be operational for all channels during this time. After the update is finished, we will send you a notification. Should you have any inquiries, don't hesitate to reach out to the Watermelon team.