Watermelon - WhatsApp degrated performance – Incident details

All systems operational

WhatsApp degrated performance

Resolved
Operational
Started 4 months agoLasted less than a minute

Affected

Messaging API

Operational from 7:04 AM to 7:04 AM

WhatsApp

Operational from 7:04 AM to 7:04 AM

Updates
  • Resolved
    Resolved

    Currently WhatsApp messages for numbers connected through 360dialog are not being received in Watermelon. The chatbot won't reply to messages.

    We are currently investigating this incident.