Watermelon - Degraded performance in loading conversations – Incident details

All systems operational

Degraded performance in loading conversations

Resolved
Degraded performance
Started almost 4 years agoLasted about 7 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We are currently noticing a degraded performance in loading conversations. When logging into the platform of Watermelon, conversations in the conversation overview keep loading. After a refresh the conversations are loading again. We have identified the issue and are currently working on the solution for this.