Watermelon - Elevated errors on widget – Incident details

All systems operational

Elevated errors on widget

Resolved
Operational
Started over 1 year agoLasted about 3 hours

Affected

Messaging API's

Operational from 7:56 AM to 8:26 AM, Degraded performance from 8:26 AM to 8:47 AM, Operational from 8:47 AM to 11:01 AM

Chat Widget

Operational from 7:56 AM to 8:26 AM, Degraded performance from 8:26 AM to 8:47 AM, Operational from 8:47 AM to 11:01 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We identified the issue and will work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this issue.