The channels and conversations don't send and receive messages. - Incident details

Started

04, Apr, 2023 at 6 23

Status

Resolved after about 2 hours

Impact

Partial outage

Affected

Facebook Messenger

Resolved
04, Apr, 2023 at 8 18
Resolved
04, Apr, 2023 at 8 18
This incident has been resolved.
Monitoring
04, Apr, 2023 at 8 18
Monitoring
04, Apr, 2023 at 8 18
A fix has been implemented and we are monitoring performance.
Identified
04, Apr, 2023 at 6 25
Update
04, Apr, 2023 at 6 25
We are continuing to work on a fix for this issue.
Identified
04, Apr, 2023 at 6 23
Identified
04, Apr, 2023 at 6 23
We are currently experiencing downtime in the channels and the conversations dashboard. We are aware of the issue and are working on a fix.