Watermelon - Degraded performance of chatbot on channels – Incident details

All systems operational

Degraded performance of chatbot on channels

Resolved
Degraded performance
Started 4 months agoLasted about 7 hours

Affected

Messaging API
Website Widget
Facebook Messenger
WhatsApp
Instagram
Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to work on a fix for this incident. The issue has been resolved for the Chat widget, Facebook and Instagram.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.