Watermelon - System Outage – Incident details

All systems operational

System Outage

Resolved
Major outage
Started about 1 month agoLasted about 1 hour

Affected

Watermelon

Chatbot engine

Database

App Engine

Compute Engine

Messaging API

Major outage from 1:26 PM to 1:41 PM, Operational from 1:41 PM to 2:11 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We’re currently experiencing a system outage. Our team is working to resolve the issue as quickly as possible. Updates will follow.

    Thank you for your patience.