The issue affecting some conversations in the Chat Widget has been resolved.

AI Agents are responding normally again, and new conversations are no longer stuck on “is thinking”.

We will continue to monitor the situation to ensure everything remains stable.

We are currently investigating an issue affecting some conversations in the Chat Widget.

In affected conversations, the AI Agent remains stuck on “is thinking” and does not return a response.

Our team is actively working on resolving the issue and restoring normal functionality. We will provide further updates as more information becomes available.