The issue has been resolved.

Some conversations were temporarily stuck on “is thinking” and did not receive a response. Our team identified the cause and deployed a fix.

We will continue to monitor the situation to ensure conversations are working as expected.

We are currently investigating an issue where some conversations remain stuck on “is thinking” and do not receive a response.

We have reproduced the issue and our team is actively working on a fix. We will provide an update as soon as more information is available.