Watermelon - The channels and conversations don't send and receive messages. – Incident details

All systems operational

The channels and conversations don't send and receive messages.

Resolved
Partial outage
Started over 1 year agoLasted about 2 hours

Affected

Facebook Messenger

Partial outage from 6:23 AM to 8:18 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring performance.

  • Identified
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    We are currently experiencing downtime in the channels and the conversations dashboard. We are aware of the issue and are working on a fix.