Major outage due to DNS issue with external hosting service

Resolved

Major outage

Started about 3 years agoLasted about 2 hours

Affected

App Engine

Chatbot engine

Updates

Resolved
29, Nov, 2021 at 11 52
Resolved
29, Nov, 2021 at 11 52
Our external hosting party has implemented a fix and are monitoring the results. The problem has been resolved.
Identified
29, Nov, 2021 at 9 35
Identified
29, Nov, 2021 at 9 35
Currently our services are experiencing a major outage due to DNS issues with our external hosting party and will be resolved as soon as possible. Read more information here: https://hostnet.status.io/

Watermelon - Major outage due to DNS issue with external hosting service – Incident details