Elevated errors with Pulse chatbot

Resolved

Operational

Started 4 months agoLasted about 3 hours

Affected

Watermelon

Chatbot engine

Updates

Resolved
01, May, 2024 at 16 00
Resolved
01, May, 2024 at 16 00
This incident has been resolved.
Monitoring
01, May, 2024 at 14 29
Monitoring
01, May, 2024 at 14 29
We implemented a fix and are currently monitoring the result.
Investigating
01, May, 2024 at 13 07
Investigating
01, May, 2024 at 13 07
We are currently investigating this incident.

Watermelon - Elevated errors with Pulse chatbot – Incident details