Notice history

Operational

Update
13, Jun, 2025 at 11 55
Update
13, Jun, 2025 at 11 55
This incident has been resolved.
Resolved
13, Jun, 2025 at 7 32
Resolved
13, Jun, 2025 at 7 32
We’ve identified an issue preventing new Facebook pages from being successfully connected since yesterday. Existing connections remain unaffected. We are actively working on a resolution.

Resolved
12, Jun, 2025 at 19 15
Resolved
12, Jun, 2025 at 19 15
This incident has been resolved.
Identified
12, Jun, 2025 at 18 10
Identified
12, Jun, 2025 at 18 10
We are currently experiencing service disruptions due to an ongoing Google Cloud outage. As a result, users may be unable to log in to the Watermelon platform, and the chat widget may not function as expected. We are closely monitoring the situation and will provide updates as soon as more information becomes available from Google Cloud.

Resolved
16, May, 2025 at 7 49
Resolved
16, May, 2025 at 7 49
This incident has been resolved.
Investigating
16, May, 2025 at 6 20
Investigating
16, May, 2025 at 6 20
We are currently investigating an issue where the login page keeps loading without completing the sign-in process. AI agents are still running. Our team is working to resolve this as quickly as possible.

Completed
03, May, 2025 at 19 00
Completed
03, May, 2025 at 19 00
Maintenance has completed successfully
In progress
03, May, 2025 at 18 00
In progress
03, May, 2025 at 18 00
Maintenance is now in progress
Planned
03, May, 2025 at 18 00
Planned
03, May, 2025 at 18 00
We are planning for a scheduled maintenance during that time, you won't be able to login, create and delete users.

Resolved
28, Apr, 2025 at 7 17
Resolved
28, Apr, 2025 at 7 17
We fixed the issue.

Apr, 2025 to Jun, 2025

Watermelon - Notice history