Watermelon - Notice history

All systems operational

100% - uptime

Chatbot engine - Operational

Database - Operational

App Engine - Operational

Compute Engine - Operational

100% - uptime

Website Widget - Operational

Facebook Messenger - Operational

WhatsApp - Operational

Instagram - Operational

Payments

Operational

Stripe API - Operational

OpenAI

Operational

API - Operational

100% - uptime

iOs app - Operational

Mac App - Operational

Windows app - Operational

Notice history

Jul, 2024

No notices reported this month

Jun, 2024

Elevated errors with some Pulse chatbots
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Pinecone (a third party we work with) is having an issue. They're currently working on a fix for this.

  • Investigating
    Investigating

    We see that some Pulse chatbots are not responding. We are currently investigating this incident.

May, 2024

Scheduled maintenance on Conversations and Notifications
  • Completed
    30, May, 2024 at 20 18
    Completed
    30, May, 2024 at 20 18

    Maintenance has been completed.

  • In progress
    30, May, 2024 at 19 00
    In progress
    30, May, 2024 at 19 00
    Maintenance is now in progress
  • Planned
    30, May, 2024 at 19 00
    Planned
    30, May, 2024 at 19 00

    We are planning for a scheduled maintenance for Conversations and Notifications. This maintenance will take around 1 hour and during this time the chatbot and conversations won't be available.

Elevated errors with Pulse chatbot
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

May, 2024 to Jul, 2024

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