All systems operational

Watermelon

100.0% uptime

Chatbot engine

Operational

Database

Operational

App Engine

Operational

Compute Engine

Operational

Messaging API

100.0% uptime

Website Widget

Operational

Chat Widget

Operational

Facebook Messenger

Operational

WhatsApp

Operational

Instagram

Operational

Payments

Operational

Stripe API

Operational

OpenAI

Operational

API

Operational

Apps

100.0% uptime

iOs app

Operational

Mac App

Operational

Windows app

Operational

Notice history

Oct, 2023

There is degraded performance in Watermelon
  • Resolved
    Resolved

    We've resolved the partial problems you experienced with Watermelon. Our team identified and fixed the issue. Comprehensive testing has been done to ensure stability. Your trust means the world to us. If you encounter further issues, contact support at support@watermelon.ai or +31 30 291 99 55

  • Monitoring
    Update

    We implemented a fix and are currently monitoring the result. Everything seems to be up and running again. We keep monitoring the platform.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the results.

  • Identified
    Identified

    Due to a large amount of sudden calls we have experienced degraded performance. We haven't fixed the issue although we have found the issue and we are working on a fix.

Sep, 2023

Sep, 2023 to Nov, 2023