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Degraded

When adjusting AI Agent settings, channels get disconnected automatically

Jun 17, 2026 at 7:11am UTC
Affected services
Agent builder

Resolved
Jun 17, 2026 at 7:50am UTC

The issue has been fixed and the fix has been deployed successfully.

Channels no longer disconnect automatically when AI Agent settings are adjusted. We will continue to monitor the situation to ensure everything remains stable.

Updated
Jun 17, 2026 at 7:22am UTC

We have identified the root cause of the issue. Our team is currently testing the fix to ensure it resolves the problem before deploying it.

We will provide another update once the fix has been deployed.

Created
Jun 17, 2026 at 7:11am UTC

We have identified a bug where connected channels may disconnect automatically when AI Agent settings are adjusted. Our team is currently working on a fix to resolve the issue.