Previous incidents
August 2026
July 2026
June 2026
Jun 22, 2026
1 incident
Some conversations stuck on “is thinking” without receiving a response
Degraded
Resolved Jun 22, 2026 at 6:15pm UTC
The issue has been resolved.
Some conversations were temporarily stuck on “is thinking” and did not receive a response. Our team identified the cause and deployed a fix.
We will continue to monitor the situation to ensure conversations are working as expected.
1 previous update
Jun 17, 2026
1 incident
When adjusting AI Agent settings, channels get disconnected automatically
Degraded
Resolved Jun 17, 2026 at 7:50am UTC
The issue has been fixed and the fix has been deployed successfully.
Channels no longer disconnect automatically when AI Agent settings are adjusted. We will continue to monitor the situation to ensure everything remains stable.
2 previous updates